Having Problems?

Have your needs changed or you are experiencing problems?

Need a move?

If you need to move to another Eden Housing Association home you can apply for a transfer by completing a waiting list application form, which you can find in the 'Applying for Housing' section. The following reasons would normally be taken into account:

• If your home is overcrowded
• If you need to move for medical reasons
• If you need to move for social reasons
• If you need to move to smaller accommodation
• If you need to move to be nearer family or your job

Under Occupation

If you under-occupy the property you presently live in, and you are of pensionable age or you have qualifying financial or medical factors, then we offer a package which will make it easier for you to move to a smaller Association home. We will pay a set amount for removals and other expenses, please contact the office for further details.

Anti-Social Behaviour, Harassment and Neighbour Nuisance

Eden Housing Association views anti-social behaviour (ASB) and Harassment as unacceptable and will take action to assist affected tenants and residents. You can find out more in our tenants handbook or our anti social behaviour and harassment policies and procedures which you can download from the Associated Publications area on the right. There are also useful links to agencies that may be able to help you.

Relationship Breakdown and Domestic Abuse

If you are suffering domestic abuse please contact our housing team and you can speak in confidence to a housing or homeless officer. With your permission we may refer you to a specialist agency such as ‘Let Go’ (see link).

If you have any questions relating to your tenancy following a relationship breakdown please contact the housing team on 0800 1833 948 or 01768 861470.

Are you unable to manage your home?

If you are unable to manage your home for any reason such as financial difficulties or health reasons for example, we may be able to help or refer you to an agency who can help. Please contact our housing team and ask to speak in confidence to a housing officer. We operate a vulnerability policy, which you can download from the Associated Publications area to the right.