General

10th Annual Meeting

 

Business Brochure

 

How to find us

 

Funding Application Form

 

Language Statements

 

Job Description - Property Repairs Officer

 

Organisational Chart

 

Employment application form

 

Organisational Structure

 

Bengali

 

Polish

 

Turkish

 

Mandarin

 

Customer Satisfaction Survey 2007

 

10 Years of Supported Housing

 

Supported Housing Policy

 

Application Information Pack

 

Migrant Workers - Your Questions Answered

 

Leaseholder Newsletter - July 08

 

Annual Report 2007

 

Annual Review 2008

 

Raising funds at Fun Day for ECHO Launch

 

Planned Maintenence Schedule 2008/09

 

Lettings in the past 6 months

 

Training Brochure 2008

 

Housing and Maintenance Officer Assessment Criteria

 

Housing and Maintenance Officer Employment Details

 

Housing and Maintenance Officer Job Description

 

Housing and Maintenance Officer Personal Specification

 

Renting Forms

Application For Garage Rental

 

Where we have garages

 

Tenants Home Contents Insurance Application Form

 

Housing Application form

 

Payment Forms

Direct Debit Form

 

Direct Debit form for garage rents

 

Buying a Home Forms

Affordable Home Ownership Application

 

Mitre Housing Forms

Mitre Housing Association Direct Debit form

 

Mitre Housing Application Form

 

Mitre Property Details

 

Policies and Procedures

Complaints Procedure

 

Complaints Policy

 

Anti Social Behaviour Policy

 

Allocations Policy Eden Housing Association

 

Allocations Policy Eden District Coucil

 

Anti Social Behaviour Procedure

 

Racial Harassment Policy

 

Racial Harassment Procedure

 

Vulnerability Policy

 

Equality and Diversity Policy

 

Service Statements

Complaints form

 

Applying to Rent a Home - Leaflet No. 15 (February 2006)

 

Aids and Adaptations - Leaflet No 22 (September 2008)

 

Housing Options Advice and Assistance - Leaflet No.13 (September 2008)

 

Shared Ownership - Leaflet No 11 (December 2005)

 

Customer Care - Leaflet No 1 (August 2008)

 

Equality and Diversity - Leaflet No 2 (December 2005)

 

Customer Complaints - Leaflet No 3 (August 2008)

 

The Condition of Your New Home - Leaflet No 4 (August 2008)

 

Moving Home - Leaflet No 6 (December 2005)

 

Racial Harassment - Leaflet No 20 (February 2006)

 

Anti-social Behaviour - Leaflet No 5 (December 2005)

 

Responsive Repairs - Leaflet No 7 (December 2005)

 

Home Improvements - Leaflet No 8 (February 2006)

 

Gas Servicing - Leaflet No 9 (December 2005)

 

Grounds Maintenance - Leaflet No 10 (December 2005)

 

Leaseholders - Leaflet No 12 (December 2005)

 

Community Development - Leaflet No 14 (February 2006)

 

Sheltered Housing - Leaflet No 16 (February 2006)

 

Community Alarms Service - Leaflet No 17 (February 2006)

 

Rent and Service Charges - Leaflet No 18 (February 2006)

 

Condensation and Mould - Leaflet No 21 (February 2006)

 

Tenants Newsletters

Viewpoint 30 Summer 06

 

Viewpoint 31 Autumn 06

 

Viewpoint 32 Winter 06

 

Viewpoint 33 Spring 07

 

Viewpoint 34 Summer 07

 

Viewpoint 35 Autumn 07

 

Viewpoint 37 Spring 08

 

Viewpoint 36 Winter 07

 

Viewpoint 38 Summer 2008