General

How to find us

 

Funding Application Form

 

Language Statements

 

Job Description - Property Repairs Officer

 

Bengali

 

Polish

 

Turkish

 

Mandarin

 

Supported Housing Policy

 

Leaseholder Newsletter - July 08

 

Annual Review 2008

 

Raising funds at Fun Day for ECHO Launch

 

Planned Maintenence Schedule 2008/09

 

Lettings in the past 6 months

 

Equality and Diversity Monitoring Form

 

Employment application form

 

Improving the lighting in your home

 

PMP Programme 2009/10

 

PMP Heating Programme 2009/11

 

Cyclical Painting Programme 2009/13

 

Gas Safety Policy

 

Training Courses at Dace IT

 

Training Brochure 2010

 

Audit Commission letter

 

Audit Commission Report

 

Person Specification

 

Additional Competencies Form

 

Employment Details

 

Statutory Accounts

 

Corporate Plan

 

Mitre Annual Report 2008-09

 

Energy Efficiency

 

Equality & Diversity

 

Repairs & Maintenance

 

Your Rent

 

Your Responsibilities

 

Your rights

 

Support Services

 

Useful Contacts

 

Contents & Introduction

 

Repairs Handbook

 

Resident Involvement Statement 2008

 

2007/8 Impact Assessment

 

Menu of Involvement

 

Echo Operating Standards

 

ECHO Meeting Dates 2010

 

10th Annual Meeting

 

1500th

 

Tenant Participation

 

EHA Annual Review 09

 

Annual Review 2008

 

Old Mill Court, Keswick

 

Agenda July 08

 

Resident Involvement Statement 2008

 

Migrant Workers - Your Questions Answered

 

Echo Constitution

 

Echo Relationships Diagram

 

2009/10 Resident Involvement Impact Assessment

 

2010 Resident Involvement Statement

 

Corporate Objectives

 

Mitre Annual Report to Tenants

 

CV of Board Members

 

Annual Report to Tenants 2009/10

 

Information brochure

 

Site plan & room layouts

 

Organisational Structure

 

2011 Training Programme

 

Annual Review 2009-2010

 

Corporate Objectives

 

Information Booklet

 

Application Form and Equal Opportunities Form

 

Sale prices -apartments

 

Sale prices - houses and bungalows

 

Applicant Information Booklet

 

Application Letter - Scheme Cleaner

 

Employment Details - Scheme Cleaner

 

Job Description - Scheme Cleaner

 

Application Letter - Scheme Catering Assistant

 

Employment Details - Scheme Catering Assistant

 

Job Description - Scheme Catering Assistant

 

Application Form

 

Annual Report 2010-11

 

Tenant Satisfaction Report Summary Dec 09

 

Decent Homes Plus - The Eden Standard

 

Frozen Boiler Condensate Pipes - Help and Advice

 

Planned Maintenance Programme 2011/12

 

Repairs Useful Telephone Numbers

 

Ops Report Oct - Dec 2011

 

Annual Operations Report 2010/11

 

Renting Forms

Application For Garage Rental

 

Where we have garages

 

Mitre Housing Application Form

 

Mitre Property Details

 

Cumbria Choice - FAQ's

 

Cumbria Choice - Scheme Guide

 

Payment Forms

Direct Debit Form

 

Direct Debit form for garage rents

 

Mitre Housing Association Direct Debit form

 

Tenant Content Insurance Application

 

Buying a Home Forms

Affordable Home Ownership Application

 

Mitre Housing Forms

Policies and Procedures

Complaints Procedure

 

Anti Social Behaviour Policy

 

Allocations Policy Eden Housing Association

 

Allocations Policy Eden District Coucil

 

Anti Social Behaviour Procedure

 

Racial Harassment Policy

 

Racial Harassment Procedure

 

Vulnerability Policy

 

Complaints Policy

 

Service Statements

Complaints form

 

Aids and Adaptations - Leaflet No 22 (September 2008)

 

Housing Options Advice and Assistance - Leaflet No.13 (September 2008)

 

The Condition of Your New Home - Leaflet No 4 (August 2008)

 

Racial Harassment - Leaflet No 20 (February 2006)

 

Ending a Tenancy - Leaflet No 6 (April 2009)

 

Equality and Diversity - Leaflet No 2 (April 2009)

 

Anti-social Behaviour - Leaflet No 5 (April 2009)

 

Applying to Rent a Home - Leaflet No. 15 (April 2009)

 

Customer Care - Leaflet No 1 (April 2010)

 

Customer Complaints - Leaflet No 3

 

Independent Living Leaflet No 16

 

Tenants Newsletters

"Viewpoint" Tenants Newsletter, Summer 2011

 

"Viewpoint" Tenants Newsletter Autumn 2011