Stay in touch

Report a repair

How to Report a Repair

By phone: You can call us 24 hours a day on the Repairs Hotline number: 0800 358 1401. Outside our normal office hours (9am-5pm), please report emergencies only on this number.

In person: You can call into our head office at Blain House, Bridge Street, Penrith during normal office hours (9am-5pm).  Alternatively, report to any of our Officers visting your estate or area.

In writing: You can use the online repairs form or write to us at Blain House, Bridge Lane, Penrith, Cumbria CA11 8QU.  Please describe the the repair needed as clearly as possible and give us some access details, including a contact telephone number if you can.

By e-mail: You can send us an e-mail to this address: repairs@edenha.org.uk. Your e-mail will be responded to within 24 working hours.

Online: Contact us by completing the online repair form. Please describe the repair needed as clearly as possible and give us some access details, including a contact telephone number if you can. Your message will be responded to within 24 working hours.

Contact Us:Housing: 01768 861 400 Repairs: 0800 3581 401 or 01768 861434
All calls are recorded for training and resolution purposes

Opening Times

 

Mon – Fri 9am – 5pm
Wed 9.30am – 5pm
Closed Bank Holidays

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Eden Housing Association
Blain House, Bridge Lane, Penrith, Cumbria, CA11 8QU
Telephone: 01768 861 400 Email:
All calls are recorded for training and resolution purposes

building homes and communities...

Website: www.thedesignworks.co.uk