14th December 2023
Festive Opening Hours
If you are due to go away for a few days over the festive period or through the winter, please make sure that you leave your heating on low to help prevent freezing and bursts if we encounter a cold snap or turn your water off at the stop tap and leave your bath taps open. This will help prevent damage from bursts.
We understand concerns about energy costs, but it’s important to prevent your home from freezing – even when you’re not there. If you are worried about paying bills, please contact our customer advisors or housing team who can help make sure you’ve got the support you are entitled to.
Click the image below for opening hours over the festive period.