26th June 2026
Our 2025 Tenants’ Voice report is here! It showcases what you’ve told us, and the impact your views have had on our services.
Over the last year, we’ve worked with tenants to make changes across our services, which have led to positive outcomes – both for EHA, and our tenants:
How your voices were heard 2025/26
The report summarises how we heard your voices, how we’ve listened and acted – and the impact you may feel as a result.
This year, we formed a Tenant Engagement Scrutiny Taskforce to review our Tenant Engagement Service. We’ll share the final report and updates in August’s Viewpoint.
Part of their review looked at last year’s report, to make sure the information is clear and useful. We used the Taskforce’s feedback to:
- Simplify the layout
- Reduce the number of colours
- Reduce the wordcount
- Increase the colour contrast
- All to make the report easier to read and absorb.
We’ll share the report with you individually, but for now, you can view it here:
EHA Tenants Voice Report 2025-26
On the back page, you’ll find our ‘Menu of Involvement’, where you can see all of the ways you can be involved in our work… you can then tell us how you’d like us to listen – from online surveys for specific areas of service, to joining our Board.
You can complete the Menu of Involvement directly HERE… whichever way you’d like to tell us your views – we want to hear them!
Tenant Approved!
You may notice we’ve added a new ‘Tenant Approved’ logo too. It’s to show when tenants have played an active role in making sure the information we share is clear and accessible. If you see the ‘Tenant Approved’ stamp on any of our information, you’ll know that it was co-created with, and approved by, our tenants.
