Procurement
How we procure goods, services and works
What we do
We aim to provide the best services to our tenants at the best value.
Procurement allows us to manage the purchase of goods, works and services to meet our business need to deliver our strategic priorities.
We follow best practice to ensure our procurement process is;
- Fair
- Transparent
- Complaint with the Procurement Act 2023 (as amended)
- In line with our internal financial policies and reuglations
Our objectives
- To achieve value for money
- Use ethical and sustainable procurement methods
- Encourage diverse and competitive market supply
- Support the regional economy by encouraging local SME’s to engage with our procurement process
- Ensure all suppliers and contractors values equality, diversity and inclusion
- Involve our tenants in procurement which has a direct impact on them
How we carry out procurement
We apply different requirements depending on the value of the contact or services.
Procurement thresholds
| Order or Contract | What we require |
| £3,000 to £5,000 | Minimum of 2 written quotations |
| £5,000.01 to £30,000 | Minimum of 3 written quotations |
| £30,000.01 to UK threshold* | Formal tender using an approved procurement tool |
* UK threshold limits (from 1 January 2026, including VAT):
- Supply and services: £207,720
- Works: £5,193,000
Paying our suppliers
We provide a purchase order (PO) to our suppliers before they provide any goods or services. A PO may also come as a job number for repairs.
- Each PO has a unique number
- The PO is provided to the address given when the order raised
- The PO includes the email address for sending invoices
Payment terms
- We aim to pay all invoices within 30 days of the invoice date
- Payments are usually made by BACS
- We email remittance advise when a payment is made.
Our Strategic Priorities
Good Quality, Safe and Affordable Homes
The priority for our tenants is to invest and improve exiting homes
Tenant Voice and Influence
To support our tenants and improve our services
High Performing and Resilient Organisation
To deliver our ambitions to tenants and your homes we need a resilient high preforming business