Manage My Home

The best way to manage your home and tenancy is via MyAccount

Repairs / maintenance

• • Repairs can be reported and monitored at MyAccount
  • HSE Landlords gas safety
  • HSE Gas appliances 
  • Asbestos in your home 
  • Energy Performance EPC a tenant’s guide 
  • Don’t rush to flush
  • How to protect yourself from legionnaires 
  • Dealing with dampness and mould : what to expect from EHA
  • EHA guide to damp, condensation and mould

 Paying your Rent

• • You can make a payment using a debit card, request a direct debit or swipe card via https://myaccount.edenha.org.uk
  • How to pay / rent payment method 

 Understanding your tenancy

• • Our Customer Commitment
  • Tenants handbook
  • Termination of tenancy form 
  • How to Rent: the checklist for renting in England
  • Home contents insurance form 
  • Social Housing regulation https://www.gov.uk/guidance/regulatory-standards
  • Fire Safety in Flats

Service Standards

• • Compliments, Complaints and Feedback Service Standard 

 ASB – you can report incidents of Anti Social Behaviour via MyAccount

 If you require the above information in different format please contact us via a secure message on MyAccount, [email protected] or call us on 01768861400