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Home Contents Insurance

Household Contents Insurance

Many of our customers believe that Eden Housing Association automatically insure their furniture, belongings and decorations against fire, theft, vandalism or water damage such as burst pipes – THIS IS NOT THE CASE.

Unfortunately, some customers only realise this after the damage has been done. However we have tried to make it easier for our customers to insure belongings under a special household contents insurance scheme. The insurance is arranged with Royal & Sun Alliance Insurance Plc and is available only to Eden Housing Association customers.

There are two levels of cover available. Simple cover does not include any cover for Accidental Damage. There is also the option to add cover for Personal Belongings, Hearing Aids, Wheelchairs or Pedal Cycles to Simple or Simple Plus. (The costs for covers are all detailed within the attached application form).

Simple Cover

  • Most household goods and contents including pedal cycles and computer equipment are insured when in the home.
  • They are covered against loss or damage caused by specific events such as theft, fire and flood.
  • Also insured are lost or stolen keys, freezer contents, however it’s the customer’s own legal liability to the public and the cost of alternative accommodation.
  • Improvements customers have made to the home such as fitted kitchens, bathrooms, wardrobes, laminate flooring, patio doors etc (but not greenhouses or conservatories).

 Simple Plus Cover

Simple Plus includes Accidental Damage cover

Home Contents Insurance application forms can be printed off from our website, alternatively, if you contact us we can send an application out in the post.

Completed application forms must be returned to RSA, Ryan Direct Group, Quay Point, Lakeside, Boulevard, Doncaster, DN4 5PL or by telephoning 0345 671 8172 and apply over the phone.

For general enquiries please call 03456 718 712

Contact Us:Housing: 01768 861 400 Repairs: 0800 3581 401 or 01768 861434
All calls are recorded for training and resolution purposes

Opening Times

 

Mon – Fri 9am – 5pm
Wed 9.30am – 5pm
Closed Bank Holidays

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Eden Housing Association
Blain House, Bridge Lane, Penrith, Cumbria, CA11 8QU
Telephone: 01768 861 400 Email:
All calls are recorded for training and resolution purposes

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Website: www.thedesignworks.co.uk