What if I have difficulty paying my rent?
We are here to help. If you fail to pay your rent your account will fall into arrears. If this happens it is very important that you contact Eden Housing Association Housing Officer Team as a matter of urgency so that we can discuss your situation. You can contact us by sending us a secure message via MyAccount, over the phone or call out and see you in your home.
We will be sympathetic to your circumstances and will not ask you to repay your arrears at a rate you cannot afford. We will try our hardest to offer as much advice and assistance as possible. Alternatively if you feel you cannot speak to us there are independent agencies who can provide you with help, assistance and support such as completing forms, maintaining your tenancy and managing multiple debts.