Performance Information

 

Here you will find performance information for the Association.

Produced yearly, are our Value for Money Statement, Annual Statutory Accounts  and  Annual Report 2023.  Please click on the link to take you to our latest edition.

Click on the links to view our Performance Information for:

April – June 2021

July – September 2021

October – December 2021

January – March 2022

April – June 2022

July – September 2022

October – December 2022

January – March 2023

April – June 2023

July – September 2023

October – December 2023

January – March 2024

Copies of our Customer Complaints Data and the 2023 Residents Satisfaction Survey findings can be found in the Related Documents are to the right.

The survey focused on how happy our residents are with the way we deliver key services and maintain homes.  The findings provide a view of the key drivers behind satisfaction levels and the issues our residents are most concerned about, informing our future strategic and operational planning.

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