Skip to content
FAQs
News
Careers
Extra Services
Accessibility
About us
About us
Back
Who we are
A closer look at Eden Housing Association
What we do
Everything you need to know about what Eden Housing Association does
Governance & Regulation
Find out how we are regulated, STAIRS, and our procurement process
Performance
Find out how our services measure up and how we’re improving
Policies
Here you will find some of the Association’s Policies that may be relevant to you
Get Involved in Our Work
Find out how you can work with us to develop and improve the services you receive
Viewpoint Newsletter
We share all of our latest news every two months in Viewpoint, our newsletter
Find a home
Find a home
Back
What is Choice Based Lettings?
Learn more about choice based lettings and how to be a part of it
Right to Buy and Right to Acquire
This is a government run scheme that allows you to purchase your home at a discounted price
Homeswapper
Homeswapper is the UK’s largest community of social housing tenants looking for a House Swap
Assisted Living
We run 6 purpose built accommodation schemes, 2 of which offer extra care onsite support.
My tenancy
My tenancy
Back
MyAccount login
Log into MyAccount to manage your tenancy
Manage my home
Understand more about your tenancy with our guides and handbooks
Request a swipe card
Get your new or replacement All Pay Swipe card for easier payments
How to make payments
Discover the wide variety of payment methods available to pay your rent
Trouble paying your rent?
What to do if you face difficulties paying your rent
Compliments, Complaints & Feedback
Ways to provide feedback or have your concerns heard.
Report Anti-Social Behaviour
Report anti-social behaviour, harassment or domestic abuse
Report a repair
Find out the different ways you can report issues
Tenants’ Handbook
Our Tenants’ Handbook focusses on different areas of your tenancy, or an area of our service
Homeowner
Homeowner
Back
General Leaseholders Handbook
Shared Ownership Leaseholder Handbook
Shared ownership new model leaseholder handbook
Shared Equity Leaseholder Handbook
Heysham Leaseholder Handbook
Lease Extension Guide
Staircasing Guide
Contact us
Compliments, complaints & feedback
FAQs
News
Careers
Extra services
About us
About us
Back
Who we are
A closer look at Eden Housing Association
What we do
Everything you need to know about what Eden Housing Association does
Governance & Regulation
Find out how we are regulated, STAIRS, and our procurement process
Performance
Find out how our services measure up and how we’re improving
Policies
Here you will find some of the Association’s Policies that may be relevant to you
Get Involved in Our Work
Find out how you can work with us to develop and improve the services you receive
Viewpoint Newsletter
We share all of our latest news every two months in Viewpoint, our newsletter
Find a home
Find a home
Back
What is Choice Based Lettings?
Learn more about choice based lettings and how to be a part of it
Right to Buy and Right to Acquire
This is a government run scheme that allows you to purchase your home at a discounted price
Homeswapper
Homeswapper is the UK’s largest community of social housing tenants looking for a House Swap
Assisted Living
We run 6 purpose built accommodation schemes, 2 of which offer extra care onsite support.
My tenancy
My tenancy
Back
MyAccount login
Log into MyAccount to manage your tenancy
Manage my home
Understand more about your tenancy with our guides and handbooks
Request a swipe card
Get your new or replacement All Pay Swipe card for easier payments
How to make payments
Discover the wide variety of payment methods available to pay your rent
Trouble paying your rent?
What to do if you face difficulties paying your rent
Compliments, Complaints & Feedback
Ways to provide feedback or have your concerns heard.
Report Anti-Social Behaviour
Report anti-social behaviour, harassment or domestic abuse
Report a repair
Find out the different ways you can report issues
Tenants’ Handbook
Our Tenants’ Handbook focusses on different areas of your tenancy, or an area of our service
Homeowner
Homeowner
Back
General Leaseholders Handbook
Shared Ownership Leaseholder Handbook
Shared ownership new model leaseholder handbook
Shared Equity Leaseholder Handbook
Heysham Leaseholder Handbook
Lease Extension Guide
Staircasing Guide
Contact us
Compliments, complaints & feedback
FAQs
News
Careers
Extra services
My account
My account
Search
Search
Christmas Opening Hours 2025
19th December 2025
