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Eden Housing Association
  • About us
    About us
    • Who we areA closer look at Eden Housing Association
    • What we doEverything you need to know about what Eden Housing Association does
    • Governance & RegulationFind out how we are regulated, STAIRS, and our procurement process
    • PerformanceFind out how our services measure up and how we’re improving
    • PoliciesHere you will find some of the Association’s Policies that may be relevant to you
    • Get Involved in Our WorkFind out how you can work with us to develop and improve the services you receive
    • Viewpoint NewsletterWe share all of our latest news every two months in Viewpoint, our newsletter
  • Find a home
    Find a home
    • What is Choice Based Lettings?Learn more about choice based lettings and how to be a part of it
    • Right to Buy and Right to AcquireThis is a government run scheme that allows you to purchase your home at a discounted price
    • Homeswapper Homeswapper is the UK’s largest community of social housing tenants looking for a House Swap
    • Assisted LivingWe run 6 purpose built accommodation schemes, 2 of which offer extra care onsite support.
  • My tenancy
    My tenancy
    • MyAccount loginLog into MyAccount to manage your tenancy
    • Manage my homeUnderstand more about your tenancy with our guides and handbooks
    • Request a swipe cardGet your new or replacement All Pay Swipe card for easier payments
    • How to make paymentsDiscover the wide variety of payment methods available to pay your rent
    • Trouble paying your rent?What to do if you face difficulties paying your rent
    • Compliments, Complaints & FeedbackWays to provide feedback or have your concerns heard.
    • Report Anti-Social BehaviourReport anti-social behaviour, harassment or domestic abuse
    • Report a repairFind out the different ways you can report issues
    • Tenants’ HandbookOur Tenants’ Handbook focusses on different areas of your tenancy, or an area of our service
  • Homeowner
    Homeowner
    • General Leaseholders Handbook
    • Shared Ownership Leaseholder Handbook
    • Shared ownership new model leaseholder handbook
    • Shared Equity Leaseholder Handbook
    • Heysham Leaseholder Handbook
    • Lease Extension Guide
    • Staircasing Guide
  • Contact us
    • Compliments, complaints & feedback
  • FAQs
  • News
  • Careers
  • Extra services
  • About us
    About us
    • Who we areA closer look at Eden Housing Association
    • What we doEverything you need to know about what Eden Housing Association does
    • Governance & RegulationFind out how we are regulated, STAIRS, and our procurement process
    • PerformanceFind out how our services measure up and how we’re improving
    • PoliciesHere you will find some of the Association’s Policies that may be relevant to you
    • Get Involved in Our WorkFind out how you can work with us to develop and improve the services you receive
    • Viewpoint NewsletterWe share all of our latest news every two months in Viewpoint, our newsletter
  • Find a home
    Find a home
    • What is Choice Based Lettings?Learn more about choice based lettings and how to be a part of it
    • Right to Buy and Right to AcquireThis is a government run scheme that allows you to purchase your home at a discounted price
    • Homeswapper Homeswapper is the UK’s largest community of social housing tenants looking for a House Swap
    • Assisted LivingWe run 6 purpose built accommodation schemes, 2 of which offer extra care onsite support.
  • My tenancy
    My tenancy
    • MyAccount loginLog into MyAccount to manage your tenancy
    • Manage my homeUnderstand more about your tenancy with our guides and handbooks
    • Request a swipe cardGet your new or replacement All Pay Swipe card for easier payments
    • How to make paymentsDiscover the wide variety of payment methods available to pay your rent
    • Trouble paying your rent?What to do if you face difficulties paying your rent
    • Compliments, Complaints & FeedbackWays to provide feedback or have your concerns heard.
    • Report Anti-Social BehaviourReport anti-social behaviour, harassment or domestic abuse
    • Report a repairFind out the different ways you can report issues
    • Tenants’ HandbookOur Tenants’ Handbook focusses on different areas of your tenancy, or an area of our service
  • Homeowner
    Homeowner
    • General Leaseholders Handbook
    • Shared Ownership Leaseholder Handbook
    • Shared ownership new model leaseholder handbook
    • Shared Equity Leaseholder Handbook
    • Heysham Leaseholder Handbook
    • Lease Extension Guide
    • Staircasing Guide
  • Contact us
    • Compliments, complaints & feedback
  • FAQs
  • News
  • Careers
  • Extra services
My account
My account

Viewpoint April 2022

3rd May 2022

Click here to view the April 2022 Digital edition of Viewpoint

Manage my tenancy

  • MyAccount login
  • How to make payments
  • Report a repair
  • Tenants handbook
  • Request a swipe card

About us

  • Who we are
  • What we do
  • Performance info
  • Governance and regulation
  • Policies
  • Get Involved in our work
  • Viewpoint Newsletter

Find a home

  • Homes to rent
  • Homes to buy
  • Assisted living

Help centre

  • Make a payment
  • Report a repair
  • Complaints & Compliments
  • Tenants’ Handbook

Mainline: 01768 861400

Repairs: 0800 3581 401

Blain House, Bridge Lane,
Penrith, Cumbria CA11 8QU

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