Governance and Regulation - Eden Housing Association

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About us
About us
Who we areA closer look at Eden Housing Association
What we doEverything you need to know about what Eden Housing Association does
Governance & RegulationFind out how we are regulated, STAIRS, and our procurement process
PerformanceFind out how our services measure up and how we’re improving
PoliciesHere you will find some of the Association’s Policies that may be relevant to you
Get Involved in Our WorkFind out how you can work with us to develop and improve the services you receive
Viewpoint NewsletterWe share all of our latest news every two months in Viewpoint, our newsletter
Find a home
Find a home
What is Choice Based Lettings?Learn more about choice based lettings and how to be a part of it
Right to Buy and Right to AcquireThis is a government run scheme that allows you to purchase your home at a discounted price
Homeswapper Homeswapper is the UK’s largest community of social housing tenants looking for a House Swap
Assisted LivingWe run 6 purpose built accommodation schemes, 2 of which offer extra care onsite support.
My tenancy
My tenancy
MyAccount loginLog into MyAccount to manage your tenancy
Manage my homeUnderstand more about your tenancy with our guides and handbooks
Request a swipe cardGet your new or replacement All Pay Swipe card for easier payments
How to make paymentsDiscover the wide variety of payment methods available to pay your rent
Trouble paying your rent?What to do if you face difficulties paying your rent
Compliments, Complaints & FeedbackWays to provide feedback or have your concerns heard.
Report Anti-Social BehaviourReport anti-social behaviour, harassment or domestic abuse
Report a repairFind out the different ways you can report issues
Tenants’ HandbookOur Tenants’ Handbook focusses on different areas of your tenancy, or an area of our service
Homeowner
Homeowner
General Leaseholders Handbook
Shared Ownership Leaseholder Handbook
Shared ownership new model leaseholder handbook
Shared Equity Leaseholder Handbook
Heysham Leaseholder Handbook
Lease Extension Guide
Staircasing Guide
Contact us
Compliments, complaints & feedback
FAQs
News
Careers
Extra services

About us
About us
Who we areA closer look at Eden Housing Association
What we doEverything you need to know about what Eden Housing Association does
Governance & RegulationFind out how we are regulated, STAIRS, and our procurement process
PerformanceFind out how our services measure up and how we’re improving
PoliciesHere you will find some of the Association’s Policies that may be relevant to you
Get Involved in Our WorkFind out how you can work with us to develop and improve the services you receive
Viewpoint NewsletterWe share all of our latest news every two months in Viewpoint, our newsletter
Find a home
Find a home
What is Choice Based Lettings?Learn more about choice based lettings and how to be a part of it
Right to Buy and Right to AcquireThis is a government run scheme that allows you to purchase your home at a discounted price
Homeswapper Homeswapper is the UK’s largest community of social housing tenants looking for a House Swap
Assisted LivingWe run 6 purpose built accommodation schemes, 2 of which offer extra care onsite support.
My tenancy
My tenancy
MyAccount loginLog into MyAccount to manage your tenancy
Manage my homeUnderstand more about your tenancy with our guides and handbooks
Request a swipe cardGet your new or replacement All Pay Swipe card for easier payments
How to make paymentsDiscover the wide variety of payment methods available to pay your rent
Trouble paying your rent?What to do if you face difficulties paying your rent
Compliments, Complaints & FeedbackWays to provide feedback or have your concerns heard.
Report Anti-Social BehaviourReport anti-social behaviour, harassment or domestic abuse
Report a repairFind out the different ways you can report issues
Tenants’ HandbookOur Tenants’ Handbook focusses on different areas of your tenancy, or an area of our service
Homeowner
Homeowner
General Leaseholders Handbook
Shared Ownership Leaseholder Handbook
Shared ownership new model leaseholder handbook
Shared Equity Leaseholder Handbook
Heysham Leaseholder Handbook
Lease Extension Guide
Staircasing Guide
Contact us
Compliments, complaints & feedback
FAQs
News
Careers
Extra services