Tenant Meeting Agendas and Minutes - Eden Housing Association

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Who we areA closer look at Eden Housing Association
What we doEverything you need to know about what Eden Housing Association does
Governance & RegulationFind out how we are regulated, STAIRS, and our procurement process
PerformanceFind out how our services measure up and how we’re improving
PoliciesHere you will find some of the Association’s Policies that may be relevant to you
Get Involved in Our WorkFind out how you can work with us to develop and improve the services you receive
Viewpoint NewsletterWe share all of our latest news every two months in Viewpoint, our newsletter
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What is Choice Based Lettings?Learn more about choice based lettings and how to be a part of it
Right to Buy and Right to AcquireThis is a government run scheme that allows you to purchase your home at a discounted price
Homeswapper Homeswapper is the UK’s largest community of social housing tenants looking for a House Swap
Assisted LivingWe run 6 purpose built accommodation schemes, 2 of which offer extra care onsite support.
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MyAccount loginLog into MyAccount to manage your tenancy
Manage my homeUnderstand more about your tenancy with our guides and handbooks
Request a swipe cardGet your new or replacement All Pay Swipe card for easier payments
How to make paymentsDiscover the wide variety of payment methods available to pay your rent
Trouble paying your rent?What to do if you face difficulties paying your rent
Compliments, Complaints & FeedbackWays to provide feedback or have your concerns heard.
Report Anti-Social BehaviourReport anti-social behaviour, harassment or domestic abuse
Report a repairFind out the different ways you can report issues
Tenants’ HandbookOur Tenants’ Handbook focusses on different areas of your tenancy, or an area of our service
Homeowner
Homeowner
General Leaseholders Handbook
Shared Ownership Leaseholder Handbook
Shared ownership new model leaseholder handbook
Shared Equity Leaseholder Handbook
Heysham Leaseholder Handbook
Lease Extension Guide
Staircasing Guide
Contact us
Compliments, complaints & feedback
FAQs
News
Careers
Extra services

About us
About us
Who we areA closer look at Eden Housing Association
What we doEverything you need to know about what Eden Housing Association does
Governance & RegulationFind out how we are regulated, STAIRS, and our procurement process
PerformanceFind out how our services measure up and how we’re improving
PoliciesHere you will find some of the Association’s Policies that may be relevant to you
Get Involved in Our WorkFind out how you can work with us to develop and improve the services you receive
Viewpoint NewsletterWe share all of our latest news every two months in Viewpoint, our newsletter
Find a home
Find a home
What is Choice Based Lettings?Learn more about choice based lettings and how to be a part of it
Right to Buy and Right to AcquireThis is a government run scheme that allows you to purchase your home at a discounted price
Homeswapper Homeswapper is the UK’s largest community of social housing tenants looking for a House Swap
Assisted LivingWe run 6 purpose built accommodation schemes, 2 of which offer extra care onsite support.
My tenancy
My tenancy
MyAccount loginLog into MyAccount to manage your tenancy
Manage my homeUnderstand more about your tenancy with our guides and handbooks
Request a swipe cardGet your new or replacement All Pay Swipe card for easier payments
How to make paymentsDiscover the wide variety of payment methods available to pay your rent
Trouble paying your rent?What to do if you face difficulties paying your rent
Compliments, Complaints & FeedbackWays to provide feedback or have your concerns heard.
Report Anti-Social BehaviourReport anti-social behaviour, harassment or domestic abuse
Report a repairFind out the different ways you can report issues
Tenants’ HandbookOur Tenants’ Handbook focusses on different areas of your tenancy, or an area of our service
Homeowner
Homeowner
General Leaseholders Handbook
Shared Ownership Leaseholder Handbook
Shared ownership new model leaseholder handbook
Shared Equity Leaseholder Handbook
Heysham Leaseholder Handbook
Lease Extension Guide
Staircasing Guide
Contact us
Compliments, complaints & feedback
FAQs
News
Careers
Extra services

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Tenant Meeting Agendas and Minutes

Here you can view details of meetings with our involved tenants

Anti Social Behaviour Presentation 2025

Anti Social Behaviour Report 2025

Communication Report 2024

Complaints Report 2024

Repairs Report 2025

Tenant Engagement Report 2026

Scrutiny Audit – Agenda January 25

Scrutiny Audit – Minutes January 25

Scrutiny Audit – Agenda April 25

Scrutiny Audit – Minutes April 25

Scrutiny Audit – Agenda July 25

Scrutiny Audit – Minutes July 25

Scrutiny Audit – Agenda September 25

Scrutiny Audit – Minutes September 25

Scrutiny Audit – Agenda October 25

Scrutiny Audit – Minutes October 25

Scrutiny Audit – Agenda December 25

Scrutiny Audit – Minutes December 25

Scrutiny Audit – Agenda January 26

Scrutiny Audit – Minutes January 26

Scrutiny Audit – Agenda March 26

Scrutiny Audit – Minutes March 26

Scrutiny Audit – Agenda May 26

Scrutiny Audit – Minutes May 26

SQHP Agenda August 25

SQHP Minutes August 25

SQHP Agenda November 25

SQHP Minutes November 25

SQHP Agenda January 26

SQHP Minutes January 26

SQHP Agenda April 26

SQHP Minutes April 26

Manage my tenancy

MyAccount login
How to make payments
Report a repair
Tenants handbook
Request a swipe card

About us

Who we are
What we do
Performance info
Governance and regulation
Policies
Get Involved in our work
Viewpoint Newsletter

Find a home

Homes to rent
Homes to buy
Assisted living

Help centre

Make a payment
Report a repair
Complaints & Compliments
Tenants’ Handbook

Mainline: 01768 861400

Repairs: 0800 3581 401

Blain House, Bridge Lane,
Penrith, Cumbria CA11 8QU

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