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Cold weather protection to your home

4th November 2019

Cold weather protection to your home

If you are considering going away this winter (even for a short period), please consider the following options to protect your home from frost & water damage:

  • Leave your heating on low/timed or frost guard facility (if available)
  • Turn off your cold water supply at the stop tap
  • Consider lagging any exposed external pipes (outside taps)
  • Consider turning off water supply to wash houses and external toilets
  • Please consider lagging external taps. Please report any vulnerable exposed water pipes or condensate pipes to our repairs team as below.
  • If you have a friend or neighbour who could keep an eye on your property and report any problems to Eden Housing Association on 01768 861400, freephone 0800 3581 401 or email repairs@edenha.org.uk.

Solid Fuel User? Attached is a Safety Guide – following these simple guidelines will ensure safe and efficient operation of your solid fuel appliance https://www.edenha.org.uk/wp-content/uploads/2018/02/Safety-Guide-for-Solid-Fuel-Users.pdf

Damp & Condensation? Cumbria Housing Partners has provided three videos to help you if you are suffering from damp and condensation : https://www.youtube.com/watch?v=XyZPrvhDJ8E

https://www.youtube.com/watch?v=MYg9QJmde9M

https://www.youtube.com/watch?v=A_bIU4iAMsU

 

Contact Us:Housing: 01768 861 400 Repairs: 0800 3581 401 or 01768 861434
All calls are recorded for training and resolution purposes

Opening Times

 

Mon – Fri 9am – 5pm
Wed 9.30am – 5pm
Closed Bank Holidays

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Eden Housing Association
Blain House, Bridge Lane, Penrith, Cumbria, CA11 8QU
Telephone: 01768 861 400 Email:
All calls are recorded for training and resolution purposes

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Website: www.thedesignworks.co.uk