Frequently asked questions (FAQ) about Eden Housing Association.

What hours are you open?
What is an emergency repair?
What is the out of hours service?
If I’m not happy with a repair job, what can I do?
What information do you need when reporting a repair?
My swipe card no longer swipes properly
How much rent do I pay?
How to pay rent?
Can I have a garden shed?
Can I have a dog?
I think the property next door has been abandoned
I have ants/wasps/bees/rats/mice etc.
How do I make a complaint about my neighbour?
How do I log a complaint/compliment about a member of staff?
Can I move someone into my property?
Can I add someone to my tenancy?
I pay my rent monthly, do I still get rent free weeks?

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